Our team builds custom solutions, handles integrations, and creates smart automation for sales, marketing, and customer service teams. By partnering with us, you will work more efficiently, engage customers more profoundly, and drive measurable business growth on the world’s most trusted CRM platform.
We design and develop Salesforce applications from scratch, tailored to your specific processes and industry needs. This implies the objects, workflows, automation rules, and Lightning components actually fit the way your teams operate.
We handle everything: setting up your environment, designing your data model, configuring your processes, defining user roles and permissions, and making sure everything’s ready to go for launch.
We integrate Salesforce to your ERP, marketing tools, accounting software, e-commerce platforms, and any third-party APIs you rely on, using REST, SOAP, or middleware tech to create a unified, real-time data ecosystem across your entire organisation.
We customize Sales Cloud development with tailored lead management, opportunity tracking, forecasting dashboards, territory management, and automated sales workflows, ensuring your team has what they require to close deals faster and keep momentum going.
We configure and develop Service Cloud solutions with custom case management, omnichannel support routing, knowledge base integration, SLA automation, and AI-powered agent assistance, helping customer service teams resolve issues faster and deliver standout support experiences.
We create personalised Marketing Cloud environments that help your teams build customer journeys, automate email campaigns, segment audiences, connect social channels, and see real-time engagement data, enabling marketing teams to reach the right customer at exactly the right moment.
We develop and tailor Salesforce Commerce Cloud storefronts with personalized shopping, AI-backed recommendations, intuitive checkout, and unified order management systems helping retail and D2C brands deliver world-class commerce experiences at scale.
We build branded portals on Experience Cloud, including self-service features, forums, knowledge bases, and personalized content, everything to keep your ecosystem connected and engaged.
We implement and customize Salesforce Einstein features like predictive lead scoring, opportunity insights, activity capture, next-best-actions, and smart forecasting, helping your teams work smarter with AI embedded directly in their daily workflows.
We implement and customize Salesforce CPQ and Billing to automate quote generation, manage complex pricing, handle contract automation, and streamline subscription billing, reducing sales cycle length and eliminating revenue leakage.
We build secure, scalable AppExchange solutions, from concept and architecture through development, security reviews, listing, and long-term support on the world’s largest enterprise app marketplace.
We handle the entire migration: mapping your data, deduplicating, transforming, validating, and testing to ensure clean, accurate, and fully operational data in your new environment.
We modernize legacy systems by refactoring old Apex code, moving from Classic to Lightning, restructuring data models, and rebuilding integrations to improve platform performance, maintainability, and user adoption.
Echo IT delivers focusing on high-performance solutions that do more than just function, they operate flawlessly, consistently. Including device fragmentation, real-time data headaches, or the complexity of linked experiences across multiple platforms, we cover every aspect. Your app won’t just barely function; it’ll feel smooth and reliable, everywhere.
It depends, if you are a mid-sized business rolling out Sales Cloud or Service Cloud, most projects wrap up in about 2 to 4 months. However, if you require a larger deployment—think multiple clouds, custom development, tricky integrations, and moving lots of data—you’re looking at anywhere from 6 to 10 months.
Salesforce is built to be flexible, and custom development is where we shine. We can shape the platform to match exactly how your business operates, right down to your terminology and workflows. That includes designing personalized objects and fields, customizing page layouts, building advanced automations with Apex and Lightning Web Components
Yes, We have integrated Salesforce with all sorts of systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, QuickBooks, HubSpot, Marketo, Shopify, Magento, and more. We use whatever connection method fits best, whether that’s native Salesforce connectors, middleware like MuleSoft, or building custom API links. Our goal is to keep your data flowing seamlessly between Salesforce and everything else you rely on.
We start with a deep dive into your data. We map fields, hunt down duplicates, and tackle any quality issues upfront. Then we put together a migration plan that covers how your data’s transformed, validated, and imported, in phases if needed. Before anything goes live, we test everything in a sandbox environment, check for any problems, and, once you are up and running, we run a final audit to make sure all your data’s accurate and complete in Salesforce.